Ironclad Law's Privacy & SMS Text Message Communications

1. Overview

This Privacy Policy explains how Ironclad Law PLLC (“we,” “us,” or “our”) collects, uses, and protects personal information when you opt in to receive SMS/text messages from us, including messages sent through Zoom or its authorized messaging partners.

By opting in to receive SMS communications, you consent to the practices described in this policy.

2. Information We Collect

When you opt in to receive SMS messages, we may collect:

Your mobile phone number
Your name (if provided)
Message content and communication history
Date, time, and frequency of messages sent and received

We do not collect sensitive personal data through SMS unless you voluntarily provide it.

3. How We Use Your Information

We use your information solely for purposes related to our communications with you, including:

Sending appointment reminders, case updates, and firm-related notifications
Responding to inquiries you initiate via SMS
Providing customer support or administrative updates

We do not use SMS data for marketing purposes unless you have expressly opted in to receive marketing messages.

4. SMS Consent and Opt-In

By providing your mobile phone number and opting in:

You consent to receive SMS messages from Ironclad Law PLLC
Message frequency may vary
Message and data rates may apply depending on your carrier

Consent to receive SMS messages is not a condition of purchasing any services.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to any message

After opting out, you will no longer receive SMS messages from us unless you re-opt in. You may also reply HELP for assistance.

6. Data Sharing and Disclosure

We do not sell, rent, or share your mobile phone number or SMS data with third parties for their marketing purposes.

We may share limited information with:

Service providers (such as Zoom and its messaging partners) solely to deliver SMS communications
Legal or regulatory authorities if required by law

All service providers are required to protect your information and use it only for authorized purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission is 100% secure.

8. Data Retention

We retain SMS-related data only as long as necessary to fulfill communication purposes or to comply with legal, regulatory, or record-keeping requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or our SMS practices, contact us at:

IRONCLAD LAW PLLC

2411 N Steptoe St.

Richland, WA 99352

(509) 940-4100

info@ironcladlawfirm.com